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Privacy Policy and Cookies

At The Don Barbershop we are committed to protecting your privacy and we do not share your information with third parties. There are various ways that you might interact with us and the information you provide when doing so allows us to serve you and improve our service.

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This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

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By visiting our Site you are acknowledging the practices described in this Privacy Policy.

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Our Privacy Policy explains the following –

  • What information we collect and why we collect it.

  • How we use that information.

  • How we protect that information.

  • Your rights.

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We may alter the terms in this Privacy Policy at any time by posting the amended terms.

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What information we collect and why we collect it:

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Information you give us. This is information about you that you give us by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when we provide you with our service, and/or when you report a problem with our Sites. The information you give us may include your name, address, e-mail address and phone number and sometimes photographs used for promotional purposes with your permission.

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How we use information

We will only use your personal information if we have a legal basis for doing so. The purpose for which we use and process your information and the legal basis on which we carry out each type of processing is explained below.

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Purposes for which we will process the information

We use collected data to: provide and improve our products and services, provide a personalised experience, contact you, and provide you with our services.

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Data is processed for services and payments, customer support and fulfilment to enable us to perform our contract with you.

Data is used to provide you with information and materials that you request from us, to personalise our services, plus our Site, to you, the user.

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Data is used to measure or understand the effectiveness of any marketing we provide to you and others, and to deliver relevant marketing to you.

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Data is used to enforce the terms and conditions and any contracts entered into with you.

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If you do not wish to provide us with your personal data and processing such data is necessary for the performance of a contract with you and to fulfil our contractual obligations to you, we may not be able to perform our obligations under the contract between us.

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We will rely on a number of legal grounds to process your personal data for the purposes described in this Privacy Policy.

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We will process your personal data where necessary to perform any contract we have or are putting in place with you (e.g., a contract to provide you with our products or services).

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Note that we may process your personal data for more than one lawful ground if the data is used for several purposes.

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Security of your personal data

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The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

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We use appropriate measures to safeguard personally identifiable information, which measures are appropriate to the type of information maintained and follow applicable laws regarding the safeguarding of any such information under our control.

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No method of transmission over the Internet, or method of electronic storage, can be 100% secure. Therefore, we cannot guarantee the absolute security of your information. The Internet by its nature is a public forum, and we encourage you to use caution when disclosing information online. Often, you are in the best situation to protect yourself online.

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Data retention: How long do we keep your personal data

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We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it.

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To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

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Your rights

Subject to certain limitations, you have rights under data protection laws in relation to your personal data. These include the right to:

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  • Request access to your personal data – (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Note that we may refuse to comply with a request for access if the request is manifestly unfounded or excessive, or repetitive in nature.

  • Request correction of your personal data – this enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Note that we may refuse to comply with a request for correction if the request is manifestly unfounded or excessive, or repetitive in nature.

  • Request erasure of your personal data – this enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note that we may refuse a request for erasure, for example, where the processing is necessary to comply with a legal obligation or necessary for the establishment, exercise or defence of legal claims.

  • Request restriction of processing your personal data – this enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Note that we may refuse to comply with a request for restriction if the request is manifestly unfounded or excessive, or repetitive in nature.

  • Request transfer of your personal data – we will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies where your personal data is processed by us with your consent or for the performance of a contract and when processing is carried out by automated means.

  • Right to withdraw consent – you can withdraw your consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

  • Object to our processing of your personal information – You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal information which is based on our legitimate interests. Where you object on this ground, we shall no longer process your personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

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Exercising Your Rights

 

If you wish to exercise any of the rights set out above, including withdrawing consent, please contact us giving us specific details regarding which right you choose to exercise.

 

Social Media and Online Engagement

 

We occasionally use a variety of new technologies and social media options to communicate and interact with customers, potential customers, employees and potential employees. Our Site and applications include popular social networking and media sites. To better engage the public in ongoing dialog, we use certain third-party platforms including, but not limited to, Facebook and Instagram. Third-Party Websites and Applications (TPWA) are Web-based technologies that are not exclusively operated or controlled by us. When interacting on those websites, you may reveal certain personal information to us or to third parties. Other than when used by our employees for the purpose of responding to a specific message or request, we will not use, share, or retain your personal information.
 

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Cookies

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Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

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Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.  You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.  However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site content.

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We only use essential cookies for website performance.

 

Further information on deleting or controlling cookies is available at www.AboutCookies.org.

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Contact us

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If you have any questions, comments or concerns about this Privacy Policy or your information,  you can contact us at:

thedonbarbershop.wimbledon@gmail.com

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